Best Within You’s policies and state and federal law protect the privacy of patient identities and information. In general, any disclosure of clinical information requires a written consent from you, or, if you are under the age of 18, a parent or guardian. Disclosures, however, can occur without written consent in certain specific circumstances, such as by judicial order or in a medical emergency. Best Within You counselors and business associates are “mandated reporters” for child and elder abuse and have a duty to warn if it is felt that you are a danger to yourself or to someone else.
Collection of your Personal Information
In order to better provide you with products and services offered, Best Within You may collect personally identifiable information, such as your name, mailing address, email address and phone number. Best Within You may also collect anonymous demographic information, which is not unique to you, such as your age, gender and religion. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Best Within You’s public message boards, this information may be collected and used by others. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. We may use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Best Within You collects and uses your personal information to operate and deliver the services to you. Best Within You may also use your personally identifiable information inform you of other products or services available from Best Within You and its affiliates.
Best Within You is committed to protecting the privacy of the personal information you provide to us via this website so that we can make sure it remains as secure as possible. Accordingly, we use reasonable efforts to prevent unauthorized access. We use a third party to maintain this website and to protect the integrity and privacy of personal information submitted to us via this website. As an additional security measure, your personal information is also encrypted during transmission using appropriate technology including Secure Sockets Layer (SSL). Encryption is a common method used to protect transmission of sensitive data across the Internet.
Best Within You cannot guarantee the security of any information you transmit to us through online applications or communication, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the number provided in our Website.
Sharing Information with Third Parties
Best Within You does not sell, rent or lease its customer lists to third parties. Best Within You may, from time to time, contact you on behalf of external business partners about
particular services or offerings that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Best Within You may share data with associated partners and trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Best Within You, and they are required to maintain the confidentiality of your information. Best Within You may disclose your personal information, without notice, as described above and if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Best Within You or the site; (b) protect and defend the rights or property of Best Within You; and/or (c) act under exigent circumstances to protect the personal safety of you, your family or friends, users of Best Within You, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Best Within You. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Best Within You website.
The Best Within You website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Best Within You pages, or register with Best Within You site or services, a cookie helps Best Within You to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Best Within You website, the information you previously provided can be retrieved, so you can easily use the Best Within You features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Best Within You services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records; and direct any service providers to delete your personal information from their records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal
law, provide a good or service requested by you, or reasonably anticipated within the
context of our ongoing business relationship with you, or otherwise perform a contract
between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right
of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
- Comply with an existing legal obligation or comply with laws or any rule, regulation or guideline in connection with providing licensed counseling, psychological or psychiatric services; or
- Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
From time to time, Best Within You may contact you via email in response to an inquiry from you or for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Best Within You or click on a link therein.
Children Under Thirteen
Best Within You does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Social Media Policy for Site Visitors
Thank you for participating with Best Within You in social networking communities such as Facebook, Twitter, LinkedIn, YouTube, and Instagram. We welcome and encourage open discussion on Best Within You’s social media sites, and look forward to any comments, stories, and experiences you want to share.
We do make reasonable efforts to monitor participation to ensure that you stay on topic, are courteous, and avoid making offensive comments. The information provided by Best Within You on these platforms is intended for educational purposes only. It is not intended as an endorsement, or a substitute for professional medical advice, diagnosis, or treatment.
Please also be aware that once you post something online, there exists the potential for countless people to read your words, even years from now. As a result, we suggest that you exercise caution when posting medical information on any of our social media sites and that you not disclose personal identifiable information like your location, social security number, medical record number, financial information, etc.
Above is the plain English version. Here it is explained in legal language:
The opinions and or views expressed on Best Within You social media platforms, including, but not limited to, our blogs, Facebook, Twitter, and YouTube pages, represent the thoughts of individual bloggers and online communities, and not those necessarily of Best Within You or any of its corporate affiliates or any of their respective directors, officers, employees, research staff, medical staff, or members of its respective boards. The opinions and views expressed on these pages do not in any way reflect the views of the site they are posted on, other sites affiliated with the site, the staff involved with maintaining the site, or any members of the site. While Best Within You will make reasonable efforts to monitor and/or moderate content posted on its social media platforms, we do not moderate all comments and cannot always respond in a timely manner to online requests for information, particularly outside of regular business hours.
Best Within You reserves the sole right to review, edit, and/or delete any comments it deems inappropriate. Comments including but not limited to the following may be deleted or edited by the moderators:
- Abusive or hurtful comments about a blogger, staff member, business affiliate or any other participant on our sites and social media channels
- Off-topic and redundant comments, as well as spam (this includes promotion of events, groups, pages, websites, organizations, and programs not related to or affiliated with the hospital)
- Comments that use profane or vulgar language or “hate speech” (for example, including but not limited to racial, ethnic, or gender bashing language)
- Personal attacks or defamatory statements or comments (i.e., making negative personal or untrue comments about a participant), instead of just criticizing his/her posting, opinion, or comments
- Comments that intentionally or unintentionally violate the privacy of our patients and their families
Information posted on our sites is not intended to be medical advice and should not be considered medical advice, nor is it intended to replace consultation with a qualified physician or other health care provider. All links to other websites found linked from Best Within You’s social media sites are provided as a service to readers, but such linkage does not constitute endorsement of those sites by Best Within You, and as such we are not responsible for the content of external third party websites.
By submitting content to any of Best Within You’s social media sites, you understand and acknowledge that this information is available to the public, and that Best Within You may use this information for internal and external promotional purposes. Please note that other participants may use your posted information beyond the control of Best Within You. If you do not wish to have the information you have made available via this site used, published, copied, and/or reprinted, please do not post on this page.
Changes to this Statement
Best Within You welcomes your questions or comments regarding this Statement of Privacy. If you believe that Best Within You has not adhered to this Statement, please contact Best Within You at:
Best Within You
Registered Address: 285 West Wieuca Road NE #5498
Atlanta, GA 30342
Email Address: firstname.lastname@example.org
Effective as of September 13, 2021
YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS (OMB Control Number: 0938-1401)
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care – like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.
You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.
When balance billing isn’t allowed, you also have the following protections:
- You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities
- Your health plan generally must:
- Cover emergency services without requiring you to get approval for services in advance (prior authorization).
- Cover emergency services by out-of-network
- Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of
- Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket
If you believe you’ve been wrongly billed, you may contact: Georgia Secretary Of State 404-656-2817
Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.
Visit https://gov.georgia.gov/ for more information about your rights under Georgia law.